Shipping policy

Business Information:

  • Business Name: J&A Photography Studio
  • Address: Unit 12, The Forum, 127 Devonshire Street, Sheffield, England, S3 7SB
  • Email: info@Jandastudiouk.co.uk
  • Phone: +44 7858345451

Shipping Methods:

  • Primary Shipping Method: We predominantly employ Royal Mail Tracked 48 for most of our products.
  • Film Development Shipments: Film development services are typically dispatched using Royal Mail 1st Class. However, in cases where the parcel's dimensions exceed the limits for this class, Royal Mail Tracked 48 is utilized.
  • Customer Choice: We offer customers the flexibility to opt for alternative Royal Mail services at an additional charge.

Shipping Locations:

  • Geographic Scope: Presently, our shipping services are confined to the United Kingdom.

Order Processing Time:

  • Timely Processing: Orders are processed within a span of 1-2 working days.

Shipping Costs:

  • Financial Considerations: The cost associated with our shipping services is as follows:
    • Film Development Services: £2.99
    • Normal Products (Film, Prints): £3.99

Tracking:

  • Order Visibility: Our Tracked 48 shipments include a tracking number, enabling customers to monitor their order's journey. Conversely, 1st class shipments do not offer this feature.

Delivery Times:

  • Estimated Arrival: Anticipated delivery times typically fall within a range of 2-4 working days. Please bear in mind that delivery times might experience deviations during holiday seasons, such as Christmas and New Year.

Shipping Carrier:

  • Trusted Partner: We entrust Royal Mail with the responsibility of ensuring the delivery of products to our valued UK customers.

International Shipping:

  • Geographical Constraints: We regret to inform you that international shipping is currently not a service we provide.

Lost or Damaged Items:

  • Financial Recourse: In the unfortunate event of an item being either lost or damaged during the delivery process, customers are entitled to a 50% refund.

Returns and Exchanges:

  • Customer Responsibility: Customers are financially responsible for the postage costs associated with item returns. However, we do not offer exchanges at this time.

Shipping Restrictions:

  • No Notable Restrictions: At present, we do not have specific restrictions pertaining to our shipping services.

Force Majeure:

  • Unforeseeable Circumstances: Unpredictable events such as severe weather conditions, including snow and flooding, have the potential to affect delivery times.

Customs Declarations:

  • International Consideration: In the event that we extend our services to international shipping in the future, customers would be accountable for customs declarations and related matters.

Contact Information:

  • Address: For any queries or concerns related to shipping, customers may contact us via mail at
  • J&A Photography Studio, Unit 12, The Forum, 127 Devonshire St, Sheffield S3 7SB, United Kingdom, or via email at info@JandAstuduouk.co.uk.

Policy Updates:

  • Flexibility for Future Changes: Please be aware that our shipping policy is subject to potential modifications, including adjustments to services and pricing, in the future.