Please double-check that you are sending your films to the CORRECT ADDRESS!
Ordering is super easy:
1. Pick your film type and the other options you want.
2. Send your films to us using our FREEPOST (UK only) label or any delivery company within the UK
3. Your developed film will be in your hands within 2-4 working days. And if you need your negatives back, we'll send them to you in just a few more days.
Don't forget to jot down your order number and name on a note with your films. We've got you covered!
FILM DEVELOPING FAQ
- What are the digital resolutions for each film size (low, medium, high) for 35mm scans?
- Low: 2728 × 1830 pixels - Ideal for prints up to A5 size
- Medium: 4547 × 3047 pixels - ideal for prints up to A3 size
- High: 5444 x 3649 pixels - ideal for prints up to A1 size
- What should I do if my film is blank?
If your C41 colour film turns out entirely black, it is a rare occurrence but may be due to your camera or an issue with the development chemicals. In such an unfortunate case, we will refund 50% of the price of your order to you. Unfortunately, there is no refund for Black and white & E6/slide film development.
- Do you offer pull / push process?
We can only provide pull / push processing up to 2 stops for BLACK & WHITE and ECN-2 films ONLY, we will charge an extra £2 per stop, please make a note on your order if you need them to be pushed/pulled, we will then send you a payment for the extra cost.
Unfortunately, we do not offer pull / push process for all C41 processing.
- What if I select "Develop only"?
If you choose "develop only," your film will be developed without scanning or sharing through a drive. Once developed, the negatives will be sent back to you by cut off 4 or 6 frames (35mm).
5. What if my parcel gets lost?
While it's uncommon, if your parcels do get lost, we will issue a 50% refund of your entire payment. However, because our free post label is Royal Mail 1st class with no tracking, if the items you are sending are valuable, we recommend purchasing a delivery service with a tracking number to ensure the parcel's safety.
6. Where should I send the films?
Please send them to the following address:
J&A Photography Studio Unit 12,
The Forum, 127 Devonshire Street,
Sheffield
S3 7SB
NOTE: If you are handwriting our address remember to include our free post label code:
Freepost RUEB–ZLHZ–XREX
7. What does “BMP” mean?
BMP is an uncompressed image format used in software like Photoshop, suitable for color adjustments for professional photographers. However, it can't be opened in Lightroom for viewing or editing.
8. What is the “free post label”?
Free post label is a Royal Mail 1st class label that can deliver your parcel to our studio without any charge, it normally takes 1-3 working days to arrive.
However, please note that this label is 1st class without tracking, if you need other shipping methods to secure your films, you can always purchase alternative shipping services from post office.
For further inquiries, do not hesitate to contact us directly.
